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New Moog Tie Rod snapped & caused damage.


jonathanh96

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So I had brand new suspension put on. Upper Control Arms, Lower Control Arms, inner & outer tie rods. Not 2000 miles later with no offroading, didn't hit anything (in fact I was at a parking lot) the steering went flat. I saw the Tie rod was bent underneath and it made a popping noise because it was rubbing against what looked to be a steel blt through a rubber enclosure connecting the rack and pinion to the lower control arm. Unsure what this part Is called.

At this point I knew I wasn't driving it, so I called AAA and got it towed home. After it was unloaded from the tow truck, I barely tapped the curb not even going a mph while parking and the tie rod snapped causing my wheel to go outwards.

This was a brand new tie rod and it bent and snapped under normal driving conditions!!!
I called up Moog after hours and left a voicemail with them but it's been a week and they haven't gotten back to me. I had to pay for a new tie rod and alignment because of a defective product. Does anyone have any suggestions? Also does anyone know what the piece is that I'm talking about? For temporary I've put touch up paint on it and clear coat and a coat of grease to slow down the corrosion process so it doesn't break on me but I have to get that fixed as well.
 

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adsm08

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Wow you don't know a whole lot about cars, do you?

The part you are looking for is called a sway bar end link. Since it is a Ford unit it will break eventually no matter what you do. Also, it doesn't connect the control arm to the rack and pinion (rack for short). Nothing connects the control arm to the rack because the control arm doesn't get connected to the rack.

The rack is the piece the tie rod is attached to. It is the steering gear.
 

jonathanh96

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Wow you don't know a whole lot about cars, do you?

The part you are looking for is called a sway bar end link. Since it is a Ford unit it will break eventually no matter what you do. Also, it doesn't connect the control arm to the rack and pinion (rack for short). Nothing connects the control arm to the rack because the control arm doesn't get connected to the rack.

The rack is the piece the tie rod is attached to. It is the steering gear.
First of all, thank you for telling me the part name.
Second of all, you don't have to be a dick.
This is my first car and I'm learning as I'm going, when something breaks I fix it, if I don't know how to fix it, I learn how to fix it. Not everyone is an ASE certified master mechanic. I come here to learn and get HELP. I couldn't figure out the part even looking at blow up diagrams.

And whereas EVERY part will break eventually, coating it in something will protect it from the numerous types of corrosion there is. Paint, Clear Coat and a layer of grease will definitely slow down the process.
 

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adsm was not necessarily being a dick, he was just telling it like it is. You even conformed he was right. He does not have a diplomatic style and I have found a lot of knowledgeable people like that. Over the years, I have just learned to just roll with the punches and learn what I can. I have seen a lot harsher replies than that.
 

pjtoledo

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interesting break. the only force on that rod is a straight push-pull. there is virtually no twisting, up/down, or sideways force on the rod.
does the tie-rod end move where it attaches to the knuckle? it should move in all directions with a smooth resistance.

did it shear where the threads meet the straight shaft?

I wouldn't worry about corrosion on the stabilizer bar end link, they always break at the ends.
 
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jonathanh96

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interesting break. the only force on that rod is a straight push-pull. there is virtually no twisting, up/down, or sideways force on the rod.
does the tie-rod end move where it attaches to the knuckle? it should move in all directions with a smooth resistance.

did it shear where the threads meet the straight shaft?

I wouldn't worry about corrosion on the stabilizer bar end link, they always break at the ends.
The tie rod does have full smooth range of motion on the ball and there is grease there. It snapped on the thread and it is bent which it being hardened steel, it shouldn't have bent, it should have had a clean snap unless the metal wasn't treated properly.

And unfortunately I got in contact with Moog & they have horrible customer service!! They refused to reinburse me for the part when I bought the exact same tie rod.



 

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