Terry
Member
- Joined
- Sep 5, 2008
- Messages
- 613
- Reaction score
- 19
- Points
- 18
- Location
- Gardnerville, Nevada
- Vehicle Year
- 1987
- Make / Model
- Ford Ranger
- Engine Size
- 2.9
- Transmission
- Manual
Long story short. I completely rebuilt the front end of my 87 4 x 4 ranger. Like most other people, I don't have the tools and a level driveway to do the alignment. I took my truck to tires plus for the alignment. I told the person at the counter that I just finished rebuilding the front end. I did not put the zerk fittings on the lower ball joints on the cotter keys on the to balljoints to make the job a little easier for them. I told the kid this and handed him a little box with said parts. I was called when the job was completed. The paperwork did not have the before numbers. I asked the kid if it was adjusted to spec. He said "it should be". It drove like shit when I drove it home. I pulled out my books and when I looked at the alignment sheet I was blown away. The camber is 3.2 degrees on the left and 2.7 on the right. The caster is 1.2 on the left and .9 on the right. I was pissed off. I called them back and the same kid answered. I asked to speak the the person who did the alignment as the I thought that he did not know what he was doing. He told me NO and hung up on me. I called the companies complaint department and filed a complaint. I recieved a call from another person that works there. I told her the whole story as well as the I put leveling springs in and the double adjusters. She told me that even with the double adjusters the could not bring in the caster. I told her that I had also crawled under the car and saw the adjusters in the same adjustment I had done as well as not cotter keys in the top ball joint bolts. Go my money back and I am going after them so someone that does not wrench does not get screwed as well.