As Jazzer said, it's bean counter driven. Plus, there is a LOT of people the NEVER check their fluid level, let alone bother to have it changed along with the filter. You're lucky they voluntarily change the engine oil. Pretty much the rest only gets changed when they have to to get the vehicle to pass inspection or the vehicle is dead in the water and they need back up an running.
My 2007 4.0 Mustang didn't even have a transmission dipstick. So there was no way to even check the fluid level at all. DUMB!
You know someone never checks even their oil level when you look at their front tires, and the outside corners are totally gone, and they keep driving it. Chick I know where I live is one of those. Was sittin in my garage smoking a big fat C-gar, and drinkun bourbon, and saw something shiny on her driver's side rear tire. It was the steel belts, showing all the way around the tire. Left her a note telling her it was FUBAR. Next thing I know, a dumb friend of hers is over with an electric compressor trying to air it up. I pointed out the obvious, and he said, "I know what I'm doing, I work at O'Reilly's". Okay then. Carry on. Really dumb!
My sister borrowed my Ranger "for a year". Four years later I finally got it back, after my Lightning was t-boned and in the shop for two months. Still had the same oil change sticker up on the windshield corner. Four years and over 40,000 miles, and she never bothered to change the oil. Didn't hurt anything though. Doesn't leak or burn oil at soon to be 188,000 miles. So much for those much vaunted 3000 mile oil changes. But man, that oil was FUBAR!